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If you use one of our PlayStation apps, we may access data from and/or store data on the mobile, PC and/or other device that you are using.
There are two categories of App Data:
Our servers may need to send, receive and log the following data (depending on the app or device):
Content Data: Video, audio, graphic, text, game level, account information, ad and other content that is requested and downloaded for the features, games, apps and websites you access online or uploaded when you share such content via the social and communication features of our online services. If you are playing an online game, this includes all of your online interactions (such as character movement) as necessary to reflect those interactions on our game servers.
Licence Data: Information about display and interactions with licensed content (such as videos) as necessary to produce anonymous, aggregate reports to pay licensors for that content.
Network Data: Information about your device’s network connections (such as mobile, Ethernet, WiFi and Bluetooth) including IP address and the number, requirements and speed of the connections.
Configuration Data: Information about your device’s configuration, such as the manufacturer, model, number of processors, display size and resolution, date, region, language, locale and capabilities.
Connected Hardware Data: Information about hardware connected to your device, such as game controllers and other peripherals.
Security Data: Information necessary to detect and investigate malicious, unauthorised or fraudulent activity.
Legal Data: Information required by applicable law and to demonstrate compliance.
Error Data: If an error occurs, the error code and basic data about when and where it occurred.
Load Time Data: Basic information about how long it takes to download and upload content data to your device (a long time may indicate a problem).
Session and Diagnostic Data: More detailed navigation information including content and ad page view, click, impression and video stream data as well as app/game launch and error and load times associated with an anonymous, session-limited identifier. If strictly necessary to address an issue preventing the provision of an online service users have requested, this information may be associated with identifiers that persist beyond a session for the period needed to address the issue.
We may also send, receive and log additional, more detailed information about the configuration and use of your app, your mobile, tablet or other device and which software is installed on it. Additional data may include more detailed navigation information about your page views, clicks, impressions and video streams when using the app. It may also include data about how you use your app and device when not connected to our online services (this information is then uploaded when the app or device next connects to the Internet).
For example:
If you play one of our games, in addition to necessary online service data (such as confirming your entitlement to launch the game, downloading a level and use of our game servers), we may access additional data about your interaction with the game. This may include when and how you use the game’s user interface, which parts of the game level you visit, which weapons you use and which characters you interact with.
If you visit the PlayStation Store, in addition to necessary online service data (such as downloading the Store content and managing your transactions), we may store and access persistent identifiers on your device and more detailed data about your interaction with the Store interface such as where in each section you scroll to and what items you hover over.
If you use one of our apps, in addition to necessary online service data (such as downloading app content from our servers), we may access additional data about your interaction with the app and your device. This may include your navigation path through the different parts of the app, how long you spend looking at different features, which controls you use, and which menu settings you access.
App Data is usually transmitted to us and stored with one or more unique network, device and/or account identifiers. Session data is stored with an anonymous, session-limited identifier only.
If you sign in to your account for PlayStation Network when using a PlayStation 4 system or other device, we may combine App Data accessed from that device with data we hold about that account. See our privacy policy for more details (www.playstation.com/legal/privacy-policy or via your device settings).
The App Data Collection settings allow you to control what App Data we access and store. You can choose:
Service Data: If you choose this setting, only Service Data will be accessed and stored.
Additional Data: If you choose this setting, both Service Data and Additional Data will be accessed and stored.
The App Data Collection settings are only associated with the device or app they are displayed on and are not associated with your account. You control the access and storage of data on each device, app and web browser that you use independently from the others.
Service Data and, if you allow it, Additional Data is used as explained in our Privacy Policy (www.playstation.com/legal/privacy-policy or via your device settings).
This includes use of App Data to:
provide and personalise our online services
produce anonymous statistics
understand the performance and to develop improvements and new products and services
detect and minimise fraudulent, unauthorised or malicious behaviour
depending on your settings, deliver, target and personalise advertising, commercial recommendations and marketing communications
Please see our privacy policy for our details at www.playstation.com/legal/privacy-policy or via your app settings.